If nothing else works, please report your issue using the Send Feedback link from Authenticator app settings. You can recreate the CSV by pasting your content in the CSV template file. Make sure Dashlane can access all the websites you’re visiting. Under extension info, scroll down to Site access. If there’s no update option, this means you’re already running the latest Dashlane version. To verify the integrity of CSV data, ensure that the first row contains a header with three columns: URL, username, and password, and ensure that each row contains a value in the URL and password columns. Then select Go to extension info and hit the Update button if there’s one available. If we don’t currently support importing the format of your password manager, you could try creating your CSV file manually using the steps in Export by creating a CSV, above. Some users directly include their analytics tracking code in their theme files. Take note of all your tracking codes Tracking codes help you monitor your web traffic. Hopefully whatever caused the bad formatting was a temporary issue. This will enable you to include them later in a WordPress plugin for your particular website or the functions.php file of your new theme. ![]() One of the following steps could help you troubleshoot the issue. The most common cause of failed imports is incorrect formatting in the CSV file. Password Manager Extension Download Dashlane This browser is not supported Try using Dashlane in one of these browsers instead. Important: After successfully importing your passwords delete the CSV file from your desktop or mobile phone.
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